FAQ's

How to schedule cleaning service?

You can write to us through the web site contact e-mail form, directly by e-mail or by phone.

What access should I give to the cleaner?

You can be in the property during the cleaning service or to leave a key to the cleaner.

What access should I give to the cleaning team?

You can be in the property during the cleaning service or to leave a key to the cleaner.

You should provide parking laot for cleaning team and if it is paid the amount will be added in the total amount of the invoice.

How to make a payment for the cleaning service?

After every cleaning service we issue and invoice in which you can see our bank details to which you should transfer the whole amount of the service.

Do I receive a discount if I book more than one service?

Yes, if you book cleaning service with more than one service you will receive reduced prices. For example –Deep cleaning + oven or oven + carpet cleaning and many other.

If I have to cancel the cleaning service what are the penalties?

24 hours before the scheduled date and hour you have to inform us about the cancellation. Otherwise you should pay a penalty.